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th{background-color:#f8fafc;color:#475569;font-size:.85rem;font-weight:600;letter-spacing:.5px;text-transform:uppercase}.pending-report-table tbody tr:hover{background-color:#f8fafc}.pending-report-table tfoot td{background-color:#f1f5f9;border-top:2px solid #cbd5e1;font-size:.95rem;padding:14px}.delayed-batch-row{background-color:#fff5f5}.batch-row-critical{background-color:#fee2e2!important;border-left:4px solid #ef4444!important}.batch-row-critical:hover{background-color:#fecaca!important}.batch-row-major{background-color:#ffedd5!important;border-left:4px solid #f97316!important}.batch-row-major:hover{background-color:#fed7aa!important}.batch-row-minor{background-color:#fefce8!important;border-left:4px solid 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0}.nlbv2-empty{color:#aaa;padding:32px!important;text-align:center}.nlbv2-placeholder{color:#aaa;font-size:15px;padding:48px 0;text-align:center}.nlbv2-panel{background:#fff;border-left:1px solid #e8e8e8;bottom:0;box-shadow:-4px 0 24px #0000001a;display:flex;flex-direction:column;max-width:100vw;overflow:hidden;position:fixed;right:0;top:0;width:520px;z-index:100}.nlbv2-panel-header{align-items:flex-start;border-bottom:1px solid #e8e8e8;display:flex;flex-shrink:0;gap:10px;justify-content:space-between;padding:16px 16px 12px}.nlbv2-panel-title{display:flex;flex-direction:column;gap:2px;min-width:0}.nlbv2-panel-title strong{font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nlbv2-panel-meta{color:#888;font-size:12px}.nlbv2-panel-close{background:none;border:none;color:#888;cursor:pointer;flex-shrink:0;font-size:16px;line-height:1;padding:0}.nlbv2-panel-close:hover{color:#333}.nlbv2-panel-body{display:flex;flex:1 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#d9d9d9;border-radius:6px;color:#333;cursor:pointer;font-size:13px;height:32px;min-width:32px;padding:0 8px;transition:background .12s,border-color .12s}.nlbv2-page-btn:hover:not(:disabled){border-color:#1677ff;color:#1677ff}.nlbv2-page-btn--active{background:#1677ff;border-color:#1677ff;color:#fff}.nlbv2-page-btn:disabled{cursor:not-allowed;opacity:.4}.nlbv2-page-ellipsis{color:#aaa;font-size:13px;padding:0 4px}.nlbv2-approval-badge{border-radius:10px;display:inline-block;font-size:10px;font-weight:600;letter-spacing:.2px;margin-left:4px;padding:1px 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6px}.nlbv2-publish-item-status--pending{background:#e6f4ff;color:#096dd9}.nlbv2-publish-item-status--done{background:#f6ffed;color:#237804}.nlbv2-publish-item-status--failed{background:#fff2f0;color:#cf1322}.nlbv2-publish-more{color:#999;font-size:11px;padding:2px 8px}.nlbv2-publish-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:10px}.support-form-row{display:flex;gap:.75rem}.support-form-row .support-form-group{flex:1 1}.ticket-form-section-label{border-bottom:1px solid #edf2f7;color:#718096;font-size:.8rem;font-weight:600;letter-spacing:.04em;margin:1.25rem 0 .75rem;padding-bottom:.35rem;text-transform:uppercase}.ticket-customer-search{display:flex;gap:.5rem}.ticket-customer-search .support-input{flex:1 1}.ticket-customer-results{border:1px solid #e2e8f0;border-radius:6px;margin-top:.35rem;max-height:160px;overflow-y:auto}.ticket-customer-result{align-items:center;border-bottom:1px solid #f7fafc;cursor:pointer;display:flex;justify-content:space-between;padding:.5rem 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var(--line-2);border-radius:var(--r-lg)}.cx-composer:focus-within{border-color:var(--acc)}.cx-composer.note{background:#fffcf3;border-color:#e8cf96}.cx-comp-tabs{align-items:center;display:flex;gap:2px;padding:6px 8px 0}.cx-comp-tabs button{align-items:center;background:none;border:0;border-radius:6px;color:var(--ink-3);display:flex;font-size:13px;gap:6px;padding:5px 9px}.cx-comp-tabs button[aria-pressed=true]{background:var(--sunk);color:var(--ink);font-weight:500}.cx-comp-tabs .cx-to{color:var(--ink-3);font-size:12px;margin-left:auto;overflow:hidden;padding-right:4px;text-overflow:ellipsis;white-space:nowrap}.cx-composer textarea{background:none;border:0;display:block;line-height:1.5;max-height:30vh;min-height:44px;outline:none;padding:10px 14px;resize:none;width:100%}.cx-comp-foot{align-items:center;display:flex;gap:4px;padding:6px 8px 8px}.cx-hint{color:var(--ink-3);font-size:12px;margin-right:6px}.cx-err{color:var(--new-fg);font-size:12.5px}.cx-err-box{align-items:flex-start;background:var(--new-bg);border-radius:8px;display:flex;gap:8px;line-height:1.45;margin:0 12px 8px;padding:8px 10px}.cx-err-box svg{flex:none;margin-top:1px}.cx-templates{grid-gap:2px;display:grid;gap:2px;padding:4px 8px 8px}.cx-templates button{background:var(--panel);border:0;border-radius:var(--r-sm);color:var(--ink-2);font-size:12.5px;padding:6px 9px;text-align:left}.cx-templates button:hover{background:var(--acc-50);color:var(--ink)}.cx-ctx{background:var(--panel);border-left:1px solid var(--line);min-height:0;overflow-y:auto}.cx-ctx-close{display:none}.cx-sec{border-bottom:1px solid var(--line);padding:16px 18px}.cx-sec h3{color:var(--ink-3);font-size:12.5px;font-weight:500;gap:8px;justify-content:space-between;margin:0 0 10px}.cx-profile,.cx-sec h3{align-items:center;display:flex}.cx-profile{gap:12px}.cx-profile 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minmax(0,1fr);grid-template-columns:220px var(--list-w,330px) minmax(0,1fr)}.cx.views-off{grid-template-columns:330px minmax(0,1fr);grid-template-columns:var(--list-w,330px) minmax(0,1fr)}.cx-ctx{bottom:0;box-shadow:var(--pop);position:absolute;right:0;top:0;transform:translateX(105%);transition:transform .25s var(--ease);width:min(340px,92%);z-index:20}.cx.ctx-open .cx-ctx{transform:none}.cx-ctx-close{display:inline-flex}.cx-ctx-toggle{display:inline-flex!important}}@media (max-width:1100px){.cx,.cx.views-off{grid-template-columns:min(310px,46vw) minmax(0,1fr);grid-template-columns:min(var(--list-w,310px),46vw) minmax(0,1fr)}.cx-views{display:none}.cx-view-select{display:block}.cx-view-select .cx-select,.cx-view-select select{max-width:none;width:100%}}@media (max-width:820px){.cx,.cx.views-off{border-left:0;border-radius:0;border-right:0;grid-template-columns:minmax(0,1fr)}.cx .cx-thread,.cx-resize,.cx.m-thread .cx-list{display:none}.cx.m-thread 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0}.cx-rail-btn{background:none;border:0;border-radius:10px;color:var(--ink-3);display:grid;height:40px;place-items:center;position:relative;transition:background .15s,color .15s;width:40px}.cx-rail-btn:hover{background:var(--sunk);color:var(--ink)}.cx-rail-btn[aria-current=page]{background:var(--acc-100);color:var(--acc-700)}.cx-rail-btn .cx-i{height:20px;width:20px}.cx-rail-dot{background:var(--urgent);border-radius:50%;box-shadow:0 0 0 2px var(--panel);height:7px;position:absolute;right:7px;top:7px;width:7px}.cx-rail-tip{background:var(--ink);border-radius:6px;color:var(--surface);font-size:12px;left:48px;opacity:0;padding:4px 8px;pointer-events:none;position:absolute;transform:translateX(-4px);transition:.15s var(--ease);white-space:nowrap;z-index:40}.cx-rail-btn:focus-visible .cx-rail-tip,.cx-rail-btn:hover .cx-rail-tip{opacity:1;transform:none}.cx-rail-spacer{flex:1 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